Trust & Safety Tools and Services
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Bellingcat Online Investigation ToolkitCurated, free directory of OSINT tools with usage notes from working investigators.Investigations and OSINT · Free
Christchurch Call Crisis Response ProtocolAgreed steps for platforms and governments during a livestreamed attack.Crisis and incident response · Free
DTSP Best Practices FrameworkTrust and Safety commitments, with independent assessment against them.Policy management · Free- eSafety Commissioner guidanceAustralian online safety codes, Basic Online Safety Expectations and Safety by Design resources.Regulatory compliance · Free
EU Code of Practice on DisinformationVoluntary commitments on disinformation, now a DSA code of conduct with reporting obligations.Regulatory compliance · Free
GIFCT Incident Response FrameworkProtocol for coordinating across platforms during a violent attack.Crisis and incident response · Free
Global Network Initiative PrinciplesMulti stakeholder principles on freedom of expression and privacy, with independent assessment.Policy management · FreeIMDA Online Safety CodesSingapore's codes of practice for online safety and app distribution.Regulatory compliance · Free
ISO/IEC 42001Certifiable management system standard for AI.Policy management · FreeNIST AI Risk Management FrameworkStructure for documenting and managing the risk of automated decisions.Policy management · Free
Ofcom Online Safety Act guidanceRisk assessment guidance and codes of practice for UK services.Regulatory compliance · Free
OWASP Top 10 for LLM ApplicationsThe reference list of security risks in LLM applications.Red teaming and evaluation · Free
Ranking Digital RightsScores the largest platforms on governance, privacy and free expression.Audit and reporting · FreeSanta Clara PrinciplesWhat a platform should publish about moderation, notice and appeal.Policy management · Free
Transparency Reporting IndexIndex of company transparency reports on government requests and content moderation.Audit and reporting · Free
Trust & Safety Foundation moderator wellness resourcesResearch and practical guidance on the wellbeing of content moderators.Wellbeing and resilience · Free
TSPA Trust & Safety CurriculumFree, volunteer-written curriculum on the core concepts, roles and practices of trust and safety work.Training and certification · Free