TSPA Trust & Safety Curriculum
Free, volunteer-written curriculum on the core concepts, roles and practices of trust and safety work.
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About TSPA Trust & Safety Curriculum
According to the page, startup companies can use the curriculum to gain a baseline knowledge of trust and safety and to help build their own trust and safety team.
The overview states that internet platforms can also inadvertently facilitate the coordination of harmful activity and provide a venue for bad behavior. The page says the platform issues it addresses range from child sexual exploitation to misinformation.
Drafted from tspa.org · not yet confirmed by TSPA
How it works
The Trust & Safety Professional Association publishes a free curriculum written by T&S practitioners in its Curriculum Development Working Group. It defines core concepts, terms and standard practices, and is aimed at new and aspiring practitioners, startups building a first team, and the public.
It includes Key Roles and Functions, a Glossary, a Content Moderation Simulation, and T&S Fundamentals chapters on industry overview, policy, content moderation and operations, transparency reporting, automated systems and AI, law enforcement, data, legal and regulatory considerations, investigations, external engagement, safety by design and privacy.
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