Wellbeing and Resilience Tools and Services
Protecting the people who do the reviewing: shift limits, content blurring, rotation, and support that a person rather than a form provides.
17 entries
Alorica Trust and SafetyOutsourced content moderation, identity fraud and financial fraud operations.Moderation outsourcing · Service
Antarmanh Wellness of Content ModeratorsResilience and mental wellness programs for content moderators, delivered online and onsite.Wellbeing and resilience · Service
Foundever Trust and SafetyModeration of user content and ads, copyright compliance and fraud detection in 60 languages.Moderation outsourcing · Service
Genpact Trust and SafetyContent moderation and trust and safety operations, run from a central analytics control tower.Moderation outsourcing · Service
Headspace for WorkMeditation, mental health coaching and therapy as an employer benefit.Wellbeing and resilience · Enterprise
Lyra HealthEmployer mental health benefit with therapy and coaching.Wellbeing and resilience · Enterprise
Modern HealthGlobal mental health benefit with coaching, therapy and community sessions.Wellbeing and resilience · Enterprise
Optum Dedicated Workplace Support for content moderatorsLicensed behavioral health consultants supporting content moderators from hiring to offboarding.Wellbeing and resilience · Service
Spring HealthEmployer mental health benefit with matched clinical care.Wellbeing and resilience · Enterprise
Sutherland Trust and SafetyContent moderation, fraud prevention and data labeling for platforms, marketplaces and games.Moderation outsourcing · Service
Talkspace for BusinessEmployer mental health benefit centred on messaging and video therapy.Wellbeing and resilience · Enterprise
TDCX Trust and SafetyContent moderation, KYC and fraud prevention with 24/7 coverage in 50+ languages.Moderation outsourcing · ServiceTranscom Trust and SafetyContent moderation, ad review, KYC and fraud prevention with round-the-clock coverage.Moderation outsourcing · Service
Trust & Safety Foundation moderator wellness resourcesResearch and practical guidance on the wellbeing of content moderators.Wellbeing and resilience · Free
UnmindWorkplace mental health platform for a whole organization.Wellbeing and resilience · Enterprise
Wipro moderator wellness servicesWellbeing programs built for Wipro's own moderators, now offered to other companies.Wellbeing and resilience · Service
Zevo HealthClinical wellbeing support built around content moderation teams.Wellbeing and resilience · Service
What to ask before you sign
- Who will actually do the work, and what have they done like it before?
- What do we have in hand at the end of the first engagement?
- Do you work for our competitors, or for the regulator, and how do you handle that?
- Who owns what you produce, and what happens to our data when you're done?
- What do you need from our team, and how much of their time?
- Who else my size have you done this for, and can I speak to one of them without you present?
Rules that push teams here
Not legal advice
- The Digital Services ActRisk assessment, transparency reporting, and a working appeals route.
- The Online Safety ActDuties that scale with your size and your users' age.
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