Alorica Trust and Safety

Outsourced content moderation, identity fraud and financial fraud operations.

Offered by AloricaModeration outsourcing

About Alorica Trust and Safety

Alorica Inc. is the holding company of various direct and indirect subsidiaries. The Trust & Safety page says its outsourcing models serve platforms of any size.

For technology companies, the page describes automating content moderation and flagging toxic users before they spread harm. For banking and financial services, it lists catching fake loan applications and shutting down fraud rings that operate multiple accounts. The services page says the Trust & Safety offering covers stopping fraud, content abuse, and account takeovers.

Drafted from alorica.com · not yet confirmed by Alorica

What they do

Alorica runs outsourced trust operations in three lines: content moderation, identity fraud protection and financial fraud prevention. Moderators cover video, audio, images, text, live streams and digital advertising, removing harassment, hate speech, violence, illegal material, NSFW content, fraud and data privacy violations, with AI moderation first and human review behind it.

It says it has 4,500+ content moderators, processes over 2.5 billion pieces of content a year, and operates in 17 countries in more than 20 languages. Its moderator wellness program puts clinical psychologists in each geography.