Concentrix

Customer experience and content moderation delivery, globally.

Offered by ConcentrixModeration outsourcing

About Concentrix

Concentrix designs, builds, and runs integrated human and AI operations inside the world's most complex enterprises. Its About page states that it works with organizations across every major sector.

The homepage lists industries including Banking, Financial Services & Insurance. The same press release describes the company as backed by 20+ years of operational experience.

Drafted from concentrix.com · not yet confirmed by Concentrix

What they do

Concentrix is a global customer experience outsourcer that provides content moderation and trust and safety operations as part of its portfolio. It absorbed Webhelp, which brought more European delivery. It offers moderation, policy support and analytics with delivery across many countries and languages.

It's a strong option when you want CX and moderation from one vendor at scale.