Foundever Trust and Safety
Moderation of user content and ads, copyright compliance and fraud detection in 60 languages.
Offered by FoundeverModeration outsourcing
About Foundever Trust and Safety
Foundever describes itself as one of the largest customer experience (CX) companies in the world. Its trust and safety service is described as a global network of experienced subject matter experts (SMEs), quality associates and moderators who monitor and manage content across online environments.
The service is described as supporting all major global social engagement platforms and emerging channels, including the Metaverse and Web3. Content moderation activities are described as delivered with the support of multilingual CX teams across its global footprint, aligned to local compliance and context. The service also covers authenticating users, detecting fraud and mitigating risk from unauthorized users and the promotion of counterfeit goods and services.
Drafted from foundever.com · not yet confirmed by Foundever
What they do
Foundever moderates content across social networks, forums, chat rooms, websites and review sites, including emerging channels such as the metaverse. The work covers user-generated content, advertising moderation, regulatory and copyright compliance, fraud detection and authentication, with tooling that flags profanity and abusive language for review across image, video, audio and live streams.
It says it has 20 years of moderation experience, supports 60 languages and monitors 2.5 million content elements a month. Moderators get job rotation, coaching, psychologist support and its EverBetter wellbeing program.
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