Crisis and Incident Response Tools and Services
6 entries
AltitudeFree desktop tool for reviewing and hash matching violent extremist content.Crisis and incident response · Open source
Christchurch Call Crisis Response ProtocolAgreed steps for platforms and governments during a livestreamed attack.Crisis and incident response · Free
GIFCT Incident Response FrameworkProtocol for coordinating across platforms during a violent attack.Crisis and incident response · FreeModSquad Trust and SafetyDistributed moderators handling content, community, fraud, appeals and AI safety work, billed hourly.Moderation outsourcing · Service
Pelidum Trust & SafetyTrust & Safety advisory: policy, operations, risk, DSA and OSA compliance, and fractional T&S leadership.Policy management · Service
Terrorist Content Analytics PlatformAlerts platforms to verified terrorist content found on their services.Crisis and incident response · Free to qualifying organizations
What to ask before you buy
- What is your recall and precision on my harms, in my languages, at my volume? Not in general.
- What happens when you're wrong, and how does a person override it?
- Where does my data sit, who can read it, and what happens to it when we leave?
- What does the price do when our volume doubles? Show me the tier boundaries.
- Who else my size uses this, and can I speak to one of them without you present?
- What is your incident process when your service is down and my queue is filling?
Rules that push teams here
Not legal advice
- The Digital Services ActRisk assessment, transparency reporting, and a working appeals route.
- The Online Safety ActDuties that scale with your size and your users' age.
Keep a list of the ones worth a call
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