Content Moderation Specialist

Written by the T&S Network from Snap's posting.

Reviews publicly facing content on Snapchat, including Spotlight, Discover and ads, against recommendation guidelines, terms of service and product-specific policies. Sits in the Review Operations team within Platform Integrity and Operations, which moderates content for recommendation and keeps Snapchatter experiences safe.

What you'd do

• Review content submissions against recommendation, community and product-based guidelines
• Oversee quality checks and carry out routine audits of reviewer decisions
• Analyze data to find new issues and trends and support decisions and management reporting
• Help develop policy guidance, tool and product updates, escalation paths and quality control
• Coordinate moderation and product projects that have short deadlines and frequently changing priorities
• Act as a consultative partner to the vendor team on policy, quality and operations

What it asks for

• Bachelor's degree or equivalent work experience
• Experience with policy enforcement and meticulous attention to detail
• Experience running several projects at once with teams across functions
• Excellent data analytics skills for problem-solving and reporting
• Strong skills in writing and speaking clearly
• Additional language skills (preferred)
• Experience in content moderation, operations or program management, or product (preferred)

Worth knowing

• Full-time schedule with weekends as needed

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Snapnorth_east before you apply. If we got something wrong, report this listing.