Spanish Content Moderation Specialist/Teammate

Location: Cairo, Egypt
Salary range: Not stated
Workplace: In office
Level: Agent or moderator
Job family: Content Moderation
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Egypt. Most of our pay data comes from US roles. If you work in Trust & Safety in Egypt, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

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Why this level

Estimated from the posting rather than stated by the employer: the posting states the level in its title · the title reads as S2 · asks for 5+ years.

Apply on TaskUs

The role, in T&S terms

Written by the T&S Network from TaskUs's posting.

Spanish-language content moderation for a BPO serving fast-growing tech clients across social media, gaming, streaming and other consumer platforms. The work reviews user-generated content against community guidelines, legal rules and brand standards, and enforces policy on user behavior. Some roles also handle customer chat, email or phone support, depending on the project.

What you'd do

Review and evaluate user-generated content against community guidelines, legal rules and brand standards.
Enforce platform policies on user behavior, applying guidelines consistently across varied content.
Take down offensive or improper posts.
Handle sensitive cases independently and escalate complex ones to senior staff.
Give feedback to help improve moderation policies.
Translate or localize content as needed.
Track user behavior trends and work with other teams on emerging risks.

What it asks for

Fluent Spanish (C1) and very good English (B2).
Prior content moderation, social media management or customer support experience (preferred).
Experience with a moderation service industry (preferred).
Working knowledge of online communities, social platforms and how digital content is trending.
Familiarity with AI-powered moderation tools such as NLP and image recognition (preferred).
Comfort with ticketing, CRM, workflow and collaboration tools, plus MS Office.
Minimum of a high school diploma or equivalent; a college degree is the baseline qualification.

Worth knowing

Exposure to sensitive content as part of the moderation work.
Works shifts including evenings, weekends and holidays.
Employed by an outsourcing firm serving client platforms.

Terms in this role

BPO.: Business process outsourcing: a vendor that runs work such as content review for client platforms.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TaskUs before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago