Trust & Safety Specialist (Content Moderator) with English and Spanish

Location: Krakow, High 5Ive Development
Salary range: Not stated
Workplace: In office
Level: Agent or moderator
Job family: Content Moderation
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Poland. Most of our pay data comes from US roles. If you work in Trust & Safety in Poland, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: the title reads as S2.

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The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Content moderation and responsible AI work for Accenture's Trust & Safety team, which reviews user profiles, audio, video and text for platform clients and tests AI systems and large language models for safety issues. The role covers reviewing reported or system-flagged content against client guidelines and probing LLM responses on sensitive topics like medical and legal advice.

What you'd do

Review, classify, remove or otherwise act on content according to client guidelines using specific tools and channels
Escalate hard content cases and pass them along to the wider Trust and Safety group
Design and carry out prompt approaches that probe large language models on sensitive subjects
Judge model responses for appropriateness, refusals and appended disclaimers against client definitions
Collaborate with team members on responsible AI issues arising from model responses

What it asks for

Excellent comprehension, communication and Spanish skills
Strong coping, emotional resilience and stress-management skills
Ability to perform duties objectively, without personal bias, in line with client policies
Strong attention to detail and critical thinking
Comfort synthesizing information from multiple streams
Deep familiarity with responsible AI, internet platforms and internet culture (preferred)
Cultural and political awareness of the relevant market and region (preferred)

Worth knowing

Exposure to objectionable, disturbing, graphic, violent or sexual content, including flashing lights and adversarial AI scenarios
Required participation in Accenture's Trust & Safety well-being support program
Rotating schedule across a 7-day week, including morning, evening or night shifts

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago