Content Reviewer - Hungarian

Location: Lisbon, Amoreiras Square
Salary range: Not stated
Workplace: In office
Level: Agent or moderator
Job family: Content Moderation
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Portugal. Most of our pay data comes from US roles. If you work in Trust & Safety in Portugal, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: the posting states the level in its title · the title reads as S2 · asks for 18+ years.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Content moderation for a platform client, reviewing user profiles, audio, video and text, and investigating, escalating or resolving content reported by users or flagged by the system. The team is part of Accenture's Trust and Safety offering, which works with platform companies to keep their services safe.

What you'd do

Review, classify and remove content according to the client's guidelines, using specific tools and channels.
Keep up with changing client policies and guidelines.
Investigate and resolve complex content issues, and relay them to the broader Trust and Safety team.
Act as an advocate for the user community.
Take part in process improvement initiatives and continuous training and workgroup discussions.
Engage in conversations about socially sensitive topics to keep communities safe.

What it asks for

Hungarian at C1 level or above.
English at B2 level or above.
Strong coping, emotional resilience and stress-management skills.
Ability to decide objectively, without personal bias, under client policies.
Strong attention to detail and critical thinking.
Cultural and political awareness of the Hungarian market and region.
Previous BPO, customer service or content moderation experience (preferred).

Worth knowing

Exposure to graphic, violent, sexual or otherwise objectionable content, and to flashing lights.
Well-being support program designed for the Trust and Safety community.
Rotating shifts, weekends and holidays.

Terms in this role

BPO.: Business process outsourcing: a vendor that runs work such as content review for client platforms.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago