Content Moderation Advisor -Turkish - Irbid

Written by the T&S Network from Concentrix's posting.

Content moderation for a client platform, checking that flagged content and accounts are placed in the correct category and contain no illegal items under client policy. The work covers images, videos, accounts and text, and the moderator escalates violations with internal tools when needed.

What you'd do

• Evaluate online content against the relevant policies and procedures.
• Review accounts flagged for potentially sensitive content to confirm no policy violations.
• Visually review images, videos, accounts and text against published policies and regulatory requirements.
• Handle highly sensitive and explicit content as a daily part of the queue.
• Escalate client policy violations using internal tools when needed.
• Keep quality high on each case and hit monthly KPIs, including productivity.

What it asks for

• B2 Turkish language level
• 0-2 years of relevant experience
• Bachelor's degree in any related field
• Basic to intermediate English
• Basic knowledge of Microsoft Office packages
• Familiarity with customer service platforms and tools

Worth knowing

• Daily exposure to highly sensitive and explicit content
• Shift work including weekends and public holidays
• Work from office
• Role is with Concentrix, a vendor serving a client's platform

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Concentrixnorth_east before you apply. If we got something wrong, report this listing.