Sr. Marketing Manager, AI Data Services & Trust & Safety Practice

Concentrix

Locations
2 Locations · UK, Work at Home, GB
Salary range
USD $80,000 – $115,000 base
Workplace
In office
Level
Manager
Job family
T&S Operations
Posted
Recently

The T&S Network estimates this role to be M4, Senior Manager. We don't yet know typical pay for this level in United Kingdom. Most of our pay data comes from US roles. If you work in Trust & Safety in United Kingdom, add your pay to help others. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the posting states the level in its title · the title reads as M4 · asks for 5+ years · posts $80k to $115k base at a company over 5,000.

Apply on Concentrix

The role, in T&S terms

Written by the T&S Network from Concentrix's posting.

A marketing manager role for Concentrix's AI Data Services and Trust & Safety Practice, covering Practice marketing strategy, events, demand generation, thought leadership and sales enablement for that business. The posting describes the work as commercial marketing for the Practice rather than trust and safety operations, and the team sits within the Practice leadership under the GVP of AI Data Services and Trust & Safety.

What you'd do

  • Set the yearly and quarterly marketing plan and budget for the Practice.
  • Plan and run events, webinars, executive roundtables and invitation campaigns aimed at target accounts.
  • Own the Practice LinkedIn presence and a thought-leadership program for Practice leaders and SMEs.
  • Write blogs, executive perspectives and sales collateral on AI safety, Trust & Safety and AI data topics.
  • Pull case studies and proof points from delivery teams and account leaders.
  • Track pipeline, attribution and ROI for marketing activity and report monthly and quarterly to leadership.

What it asks for

  • Five years of steadily growing B2B marketing work, preferably in tech, AI, outsourcing, SaaS or enterprise services.
  • Experience with event marketing, demand generation and targeted account engagement.
  • Experience measuring campaign performance, attribution, pipeline contribution and ROI.
  • Experience writing thought leadership, case studies, presentations and social content.
  • Experience managing marketing budgets, vendors and agencies.
  • Experience marketing AI, data, Trust & Safety or digital platforms (preferred).

Worth knowing

  • Subject to background screening and identity verification, which may involve biometric identifiers where permitted by law.
  • Requires periodic travel for conferences and client events.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Concentrix before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago

About Concentrix

The employer

About Concentrix

Vendors and BPOs · Newark, CA · More than 100,000 people · Founded 2004

Company profile

Global outsourcer providing customer support and content moderation teams.

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