AI Project Management Leader - AI Data Service Operations (Safety Model Operations)

TikTok

Location
Singapore
Salary range
Not stated
Workplace
In office
Level
Senior / Staff IC
Job family
T&S Operations
Posted
Recently

The T&S Network estimates this role to be P3, Senior. We don't yet know typical pay for this level in Singapore. Most of our pay data comes from US roles. If you work in Trust & Safety in Singapore, add your pay to help others. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as P3 · asks for 5+ years.

Apply on TikTok

The role, in T&S terms

Written by the T&S Network from TikTok's posting.

Operations leadership for the Safety Model Operations team in TikTok's AI Data Service and Operations group, which builds and maintains machine learning models and operational processes behind Trust & Safety systems. The team works to make automated safety models effective at identifying harmful content and mitigating risk across regions. The role covers the full lifecycle of safety model data production.

What you'd do

  • Lead and manage the operations team, setting goals and priorities, coaching members, and monitoring performance.
  • Run safety model data production end to end, from planning through to delivery.
  • Analyze business and model performance data to find issues and propose targeted solutions.
  • Work with Product, Algorithm, and Data Science teams to identify pain points and drive solutions.
  • Standardize processes, quality standards, and collaboration mechanisms to improve operational efficiency.
  • Take part in AI work such as improving model performance and building model evaluation systems.

What it asks for

  • Five years of relevant experience in product, strategy, data, or AI operations, or related fields.
  • At least two years of team management experience.
  • Experience with full-cycle project management and process design or standardization.
  • Proficiency in SQL and Excel for analysis and retrospectives.
  • Excellent written and spoken English.
  • Exposure to AI, large language models, or related technology (preferred).

Worth knowing

  • Prioritizes applicants with current right to work in Singapore who do not need visa sponsorship.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.

Tired of job hunting?

Let the roles come to you. Switch on Available, and when a hiring manager or recruiter brings us a role that fits, we'll put you forward. Never to the company you work for.

Join Hidden Talent

Still listed 14 hours ago

About TikTok

The employer

About TikTok

Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016

Company profile

Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.

Moderation, reported

TikTok filed 37.7M moderation decisions with the European Commission for May 2026.

Other jobs at TikTok

246 other jobs open

All 246 jobs at TikTok

More jobs like this

All jobs

Listed automatically from TikTok's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

More free resources