Senior Associate, Operations Safety

DoorDash

Location
Fremont, CA; Sunnyvale, CA; Mesa, AZ; Phoenix, AZ
Salary range
USD $93,800 – $138,000 base
Workplace
In office
Level
Senior / Staff IC
Job family
T&S Operations
Posted
Yesterday

The T&S Network estimates this role to be P3, Senior. The typical base salary for that level in Scaled Ops & Moderation is $130k to $180k. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as P3 · asks for 4+ years · posts $94k to $138k base.

Apply on DoorDash

The role, in T&S terms

Written by the T&S Network from DoorDash's posting.

Operations safety work for DoorDash Labs, the robotics and automation team building autonomous last-mile delivery products. The role runs day-to-day safety operations on the Labs programs, covering incident response, SOPs, safety analytics and audits across remote and on-site functions. It sits on the Operations Safety team, which works to build safety into development and deployment of the autonomous products.

What you'd do

  • Triage safety incidents and help resolve them, documenting findings
  • Contribute to root cause analysis and follow through on corrective actions
  • Draft, update and maintain SOPs and flag compliance gaps to the team
  • Partner with engineering, product, legal and field operations on safety for launches and scale
  • Create training materials and job aids for operators and field teams

What it asks for

  • 4+ years in operations, safety or a related field
  • Strong written and verbal communication for explaining risk data to cross-functional partners
  • Strong analytical skills and comfort with ambiguity and shifting priorities
  • Autonomy, robotics, aerospace or defense experience (preferred)
  • Familiarity with SMS, ISO 45001 or equivalent frameworks (preferred)

Worth knowing

  • On-call rotation with responses on nights and weekends

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on DoorDash before you apply. If we got something wrong, report this listing.

Tired of job hunting?

Let the roles come to you. Switch on Available, and when a hiring manager or recruiter brings us a role that fits, we'll put you forward. Never to the company you work for.

Join Hidden Talent

Still listed 14 hours ago

About DoorDash

The employer

About DoorDash

Marketplaces and commerce · Government, NGO and academia · San Francisco, CA · Founded 2012

Company profile

Local commerce platform delivering from restaurants, grocery and other local stores.

Other jobs at DoorDash

6 other jobs open

All 6 jobs at DoorDash

More jobs like this

All jobs

Listed automatically from DoorDash's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

More free resources