All jobs

Senior Trust and Safety Operations Analyst

Twitch

Location
Sydney, Australia
Salary range
Not stated
Workplace
In office
Level
Senior / Staff IC
Job family
T&S Operations
Posted
3 months ago

The T&S Network estimates this role to be P3, Senior. We don't yet know typical pay for this level in Australia. Most of our pay data comes from US roles. If you work in Trust & Safety in Australia, add your pay to help others. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as P3 · asks for 4+ years.

Apply on Twitch

The role, in T&S terms

Written by the T&S Network from Twitch's posting.

Trust and Safety analyst work on Twitch, the live streaming service, keeping its communities safe from online harms. The team handles user reports of policy violations, sensitive issues such as child safety and terrorism, and escalations, and it works on improving the operating model and the evolving risk landscape.

What you'd do

  • Review user reports and take timely, effective enforcement against policy violations
  • Act fast on child safety, terrorism and violent extremism, and off-platform conduct
  • Review graphic, violent, or disturbing imagery and video in investigations, enforcement, and third-party engagements
  • Handle escalations from inside the company and from outside it
  • Work shift rotations covering some weekends and holidays
  • Use SQL and AI tooling to build efficiencies and streamline workflows
  • Lead projects to improve the operating model and make investigations more effective

What it asks for

  • Ability to analyze large datasets and turn findings into actionable recommendations
  • Experience working with Policy, Legal, and Engineering partners
  • Familiarity with Twitch as a creator (preferred)

Worth knowing

  • Exposure to graphic, violent, or disturbing content, with access to wellness resources and support
  • Shift rotation for some weekends and holidays

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Twitch before you apply. If we got something wrong, report this listing.

Tired of job hunting?

Let the roles come to you. Switch on Available, and when a hiring manager or recruiter brings us a role that fits, we'll put you forward. Never to the company you work for.

Join Hidden Talent

Still listed 14 hours ago

About Twitch

The employer

About Twitch

Media and streaming · Gaming · Social platforms · San Francisco, CA · 1,001 to 5,000 people · Founded 2011

Company profile

Live streaming platform for gaming and creators, owned by Amazon.

Moderation, reported

Twitch filed 901K moderation decisions with the European Commission for May 2026.

More jobs like this

All jobs

Listed automatically from Twitch's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

More free resources

T&S Mentors

Talk to someone who has done the job

Find a mentor

Hidden Talent

Open to a new role?

Never to the company you work for.

Go to Hidden Talent