Trust & Safety Ads Operations Analyst, Programs

Written by the T&S Network from OpenAI's posting.

Program and operations work that builds Trust & Safety operating models for OpenAI's advertising product, sitting in the Monetization Trust & Safety Operations team. The team is there to grow ads without compromising user trust or safety, working at the intersection of operational scale, product risk and revenue growth.

What you'd do

• Take Ads T&S workstreams from first framing of the problem through launch and long-term running.
• Set scope, owners, milestones, success measures and cadence for operational builds.
• Turn policy, legal, technical and operational constraints into workflows, playbooks, escalation paths and decision structures.
• Work with Product, Policy, Engineering, Legal, GTM, Support and vendors to unblock dependencies.
• Use operational data and frontline signals to find bottlenecks, quality gaps, capacity needs and ownership failures.
• Maintain roadmaps, decision logs, risk registers, operating reviews and executive updates.
• Identify where AI tools or automation can improve speed and consistency while keeping human judgment in place.

What it asks for

• 8+ years in program or ops roles in Trust & Safety, risk, ads, monetization or a similar field.
• Familiarity with ads ecosystems, advertiser risk or high-stakes scaled operations.
• Experience taking complex, ambiguous cross-functional work from framing through scaled operation.
• Comfort with data and operational metrics to prioritize work and measure impact.
• Technical and analytical fluency with dashboards, data flows, tooling gaps and automation, without writing production code.
• Launch readiness, QA, workflow automation, vendor ops or AI-assisted ops experience helps (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on OpenAInorth_east before you apply. If we got something wrong, report this listing.