Content Moderation Advisor - Irbid

Written by the T&S Network from Concentrix's posting.

Content moderation for a client platform, checking that flagged content and accounts are placed in the correct category and contain no illegal items under the client's policies. The role sits in a Concentrix team serving that client's review queue, with work covering images, video, accounts and text.

What you'd do

• Evaluate online content against the relevant client policies and procedures.
• Review accounts flagged for potentially sensitive content to check for policy violations.
• Visually review images, videos, accounts and text, including highly sensitive and explicit material, daily.
• Escalate client policy violations using internal tools when needed.
• Maintain high quality on each case while meeting monthly productivity and KPI targets.

What it asks for

• 0-2 years of relevant experience.
• Bachelor's degree in any related field.
• Basic to intermediate English.
• Basic knowledge of Microsoft Office packages.
• Awareness of customer service platforms and tools.

Worth knowing

• Exposure to highly sensitive and explicit content on a daily basis.
• Shift-based work including weekends and public holidays.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Concentrixnorth_east before you apply. If we got something wrong, report this listing.