Trust & Safety Specialist (Content Moderator) with Czech

Location: Krakow
Salary range: Not stated
Workplace: In office
Level: Agent or moderator
Job family: Content Moderation
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Poland. Most of our pay data comes from US roles. If you work in Trust & Safety in Poland, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: the title reads as S2.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Content moderation and responsible AI work for Accenture's Trust & Safety team, which serves platform companies by reviewing user profiles, audio, video and text, and by testing large language models for appropriateness of responses. The team is there to improve the quality and safety of online content and AI systems for clients.

What you'd do

Review, classify, or remove content such as profiles, audio, video and text under client guidelines and tools.
Investigate, escalate and resolve reported or system-flagged content issues and relay complex cases to the wider team.
Build and run prompt strategies that probe large language models on topics like medical and legal advice.
Assess model responses as appropriate, inappropriate, refused, or carrying disclaimers, per client definitions.
Collaborate with teammates to build a shared understanding of responsible AI issues from model outputs.
Keep current on client policy changes and on generative AI shortcomings and regulatory developments.
Contribute to written standards for moderation and responsible AI oversight.

What it asks for

Excellent English and Czech comprehension and communication skills.
Strong coping, emotional resilience and stress-management skills.
Ability to apply client policies objectively, free of personal bias.
Strong attention to detail and critical thinking and decision-making skills.
Comfort synthesizing information from multiple streams.
Deep familiarity with the internet, internet platforms and internet culture (preferred).
Cultural and political awareness of the relevant market and region (preferred).

Worth knowing

Exposure to objectionable, graphic, violent, sexual or otherwise disturbing content, including flashing lights and contrasting light and dark patterns.
Required participation in Accenture's Trust & Safety well-being support program.
Rotating shifts across a 7-day week, including nights, weekends and public holidays.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago