Trust & Safety Specialist (Content Moderator) with Bulgarian

Location: Krakow
Salary range: Not stated
Workplace: In office
Level: Agent or moderator
Job family: Content Moderation
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Poland. Most of our pay data comes from US roles. If you work in Trust & Safety in Poland, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: the title reads as S2.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Content moderation and responsible AI work for platform clients: reviewing user profiles, audio, video and text, and investigating, escalating or resolving reported or system-flagged issues. The Trust & Safety team also tests and challenges AI systems and platforms, including generative AI, for integrity, quality and safety.

What you'd do

Review, classify, remove or engage with content under client guidelines, using specified tools and channels.
Investigate and resolve complex content issues, then relay them to the broader Trust and Safety team.
Track changing client policies and guidelines, and industry shifts in content moderation and responsible AI regulation.
Write and run prompt strategies that probe large language models on sensitive topics such as medical and legal advice.
Assess model responses as appropriate, inappropriate, refused, or carrying disclaimers, per client definitions.
Work with team members to build a shared understanding of responsible AI issues arising from model responses.
Contribute to shared standards for moderating content and governing responsible AI policy and practice.

What it asks for

Excellent comprehension and communication in Bulgarian at B2 minimum.
Strong coping, emotional resilience and stress-management skills.
Ability to make decisions objectively, without personal bias, in line with client policies.
Strong attention to detail and critical thinking.
Comfort synthesizing information from multiple streams.
Familiarity with responsible AI, internet platforms and internet culture (preferred).
Cultural and political awareness of the market and region supported (preferred).

Worth knowing

Exposure to graphic, violent, sexual or otherwise disturbing and objectionable content, including adversarial AI scenarios.
Required participation in a Trust & Safety well-being support program.
24/7 rotating shifts with weekend and bank holiday work.
Work is with Accenture, a vendor serving platform clients.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago