Trust & Safety Specialist (Content Moderator) with Dutch and English

Location: Krakow, High 5Ive Development
Salary range: Not stated
Workplace: In office
Level: Agent or moderator
Job family: Content Moderation
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Poland. Most of our pay data comes from US roles. If you work in Trust & Safety in Poland, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: the title reads as S2.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Content moderation and responsible AI work for Accenture's Trust & Safety team, which reviews user profiles, audio, video and text for platform clients. The role also tests large language models with prompts on sensitive topics and assesses their responses against client definitions.

What you'd do

Review, classify, or remove user content according to client guidelines using specific tools and channels.
Handle hard content cases and hand them up to the wider Trust and Safety team.
Build and run prompt strategies to probe large language models on medical, legal, and other sensitive topics.
Judge whether model replies are fitting, off base, dodged, or padded with disclaimers, per client rules.
Work with teammates to build a shared understanding of responsible AI issues from model outputs.
Track changing client policies and AI regulation, and contribute to moderation and responsible AI best practices.

What it asks for

Ability to stay composed and manage stress under heavy, distressing material.
Excellent comprehension and communication in Dutch at B2 level or higher, plus English.
Ability to apply client policies objectively, without personal bias.
Strong attention to detail and critical thinking.
Comfort synthesizing information from multiple streams.
Familiarity with internet platforms and internet culture (preferred).
Cultural and political awareness of the relevant market and region (preferred).

Worth knowing

Exposure to objectionable, graphic, violent, sexual, or disturbing content, including adversarial AI scenarios.
Required participation in a well-being support program for Trust & Safety staff.
Rotating morning shifts alternating weekly.
Employed through a vendor serving platform clients.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago