Safety Quality Assurance Analyst - Khmer Speaking

Written by the T&S Network from TikTok's posting.

Quality assurance for the Safety Model Operations team, which builds and maintains machine learning models and operational processes for TikTok's Trust & Safety systems, covering Khmer-language content for Cambodian markets. The team checks labeling accuracy and feeds quality findings back to the Central Project Team to improve safety models and workflows.

• Child safety and grooming
• Hate speech
• Harassment and bullying
• Adult and sexual content

What you'd do

• Run daily audits on internal systems and analyze labeling errors, then send feedback to the responsible teams.
• Align QA and labeler understanding of policy with the training team.
• Answer ad-hoc policy and quality questions from the team.
• Guide new joiners through ramp-up to their targets.
• Work with Safety Specialists to give quality feedback and flag policy errors for timely correction.
• Run quality meetings with the team to analyze errors.
• Manage Khmer content for the Safety Model Operations team, meeting productivity and accuracy targets.

What it asks for

• Bachelor's degree or equivalent education or experience.
• Fluent Khmer (Cambodian) for communicating with Cambodian markets.
• Fluent English as the team's working language.
• Strong attention to detail and ability to work independently.
• At least 1 year as a Quality Assurance Analyst (preferred).
• In-depth knowledge of Cambodian local culture and internet usage habits (preferred).
• Experience in content moderation, content quality, content safety, or labeling (preferred).

Worth knowing

• Exposure to sensitive content including vulgar content, violence, pornography, and fake news.
• Works in a high-tempo environment with emotional demands; self-care and resilience expected.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.