Trust & Safety Associate - Mongolian Speaking

Location: Bangkok, Sathorn Prime Tower
Salary range: Not stated
Workplace: In office
Level: Individual contributor
Job family: T&S Operations
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Thailand. Most of our pay data comes from US roles. If you work in Trust & Safety in Thailand, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: an unranked title at an outsourcer.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Content moderation and responsible AI review for Accenture's Trust & Safety team, covering user profiles, audio, video and text on client platforms, plus adversarial testing of large language models. The team acts as a line of defense for online content quality and safety for platform clients.

What you'd do

Review, classify, or remove user content such as profiles, audio, video and text under client guidelines.
Investigate, escalate and resolve complex content issues reported by users or flagged by the system.
Pass complicated content cases up to the wider T&S group.
Write and run prompt strategies that probe large language models on sensitive topics like medical and legal advice.
Assess model responses for appropriateness, refusals and disclaimers against client definitions.
Work with teammates to build a shared understanding of responsible AI issues from model outputs.
Help shape standards and policy guidance for moderation and responsible AI oversight.

What it asks for

Strong coping, emotional resilience and stress-management skills.
Excellent comprehension, communication and Mongolian language skills.
Ability to apply client policies objectively, free of personal bias.
Strong attention to detail.
Comfort synthesizing information from multiple streams.
Sound judgment and reasoning when making calls under pressure.
Familiarity with responsible AI, internet platforms and internet culture (preferred).

Worth knowing

Exposure to objectionable, graphic, violent, sexual or disturbing content.
Required participation in Accenture's Trust & Safety well-being support program.
Work is for Accenture's clients as a professional services provider.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago