Associate, Online Safety Strategy
- Location
- 4 Locations
- Salary range
- Not stated
- Workplace
- In office
- Level
- Individual contributor
- Job family
- T&S Operations
- Posted
- Recently
The T&S Network estimates this role to be P2, Professional. The typical base salary for that level in Scaled Ops & Moderation is $88k to $130k at an employer this size. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.
Why this level
Estimated from the posting rather than stated by the employer: the title reads as P2.
The role, in T&S terms
Written by the T&S Network from Ofcom's posting.
Supports project and strategy delivery for the UK Online Safety regime under the Online Safety Act 2023, sitting in the Strategy Delivery Team of Ofcom's Online Safety Group. The team sets the regime's strategy and goals, manages timelines, budget and governance, and runs cross-cutting operational work including a triage function for new and emerging harms.
What you'd do
- Help develop cross-team workplans for projects across the Online Safety programme.
- Help run project management tasks across the Online Safety programme.
- Support external stakeholder engagement and develop engagement strategies and materials.
- Contribute to external Online Safety publications to keep a consistent narrative across documents.
- Work with teams and Finance to build budget proposals and keep in-year spending on track.
- Analyse new and emerging harms in the triage function and recommend next steps to colleagues.
- Support development of core operational processes for Online Safety operations.
What it asks for
- Experience managing complex budget planning, managing projects, or operational process mapping.
- Ability to write clear documents and build PowerPoint decks.
- Interest in or practical knowledge of Online Safety regulation.
- Ability to organise work, set goals, and keep an eye on process.
- Ability to build relationships inside and outside the organisation.
- Evidence-driven analysis and well-founded decision making.
- Flexibility to adjust to shifts in priorities.
Terms in this role
- Online Safety Act.
- The name of more than one country's law. The UK's, from 2023 and enforced by Ofcom, requires services to assess and reduce the risk of illegal content and of harm to children. Australia's, from 2021, is enforced by the eSafety Commissioner.
- Ofcom.
- The UK communications regulator. It enforces the Online Safety Act.
Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Ofcom before you apply. If we got something wrong, report this listing.
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Still listed 14 hours ago
About Ofcom

The employer
About Ofcom
Government, NGO and academia · London, United Kingdom · 1,001 to 5,000 people · Founded 2003
The UK communications regulator, and the enforcer of the Online Safety Act.
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