Trust & Safety Associate - Khmer Speaking

Location: Bangkok, Sathorn Prime Tower
Salary range: Not stated
Workplace: In office
Level: Individual contributor
Job family: T&S Operations
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Thailand. Most of our pay data comes from US roles. If you work in Trust & Safety in Thailand, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: an unranked title at an outsourcer.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Content moderation and responsible AI work for Accenture's Trust & Safety team, which serves platform clients by reviewing user profiles, audio, video, and text, and by testing AI systems. The team acts as a line of defense for the quality and safety of online content.

What you'd do

Review, classify, or remove content according to client guidelines using specific tools and channels.
Investigate, escalate, or resolve reported and system-flagged content issues and relay complex cases to the wider team.
Develop and run prompt strategies that probe large language models on sensitive topics such as medical and legal advice.
Assess model responses for appropriateness, refusal, or added disclaimers against client definitions.
Track changing client policies and generative AI shortcomings, and contribute to moderation and responsible AI best practices.

What it asks for

Can stay composed and manage stress while reviewing hard material.
Fluent in Khmer, with strong reading comprehension and clear communication.
Ability to apply client policies objectively, without personal bias.
Strong attention to detail and critical thinking.
Comfort synthesizing information from multiple streams.
Familiarity with internet platforms and internet culture (preferred).
Cultural and political awareness of the supported market and region (preferred).

Worth knowing

Exposure to objectionable, graphic, violent, sexual, or otherwise disturbing content.
Required participation in a Trust & Safety well-being support program.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago