Sr. Specialist - T&S - Training Quality & Policy 4D

Written by the T&S Network from Genpact's posting.

This is a policy and training quality role in a Trust & Safety team. The posting frames the work as company policy development, compliance with regulations, and training employees on policy interpretation. It lists Trust and Safety among the required skills but does not name a specific harm, platform, or product area.

What you'd do

• Draft, update, and keep up the company's policies and procedures so they hold up to regulation and internal rules.
• Monitor policy effectiveness, identify gaps, and recommend improvements to compliance and operations.
• Provide guidance and training to employees on policy interpretation and compliance requirements.
• Conduct internal audits and assessments of policy adherence and flag areas for corrective action.
• Work with cross-functional teams to align policies with business goals, legal requirements, and standards.
• Track regulatory changes and revise policies to reduce compliance risk.
• Write up policy results, compliance patterns, and improvement work for management.

What it asks for

• Bachelor's or master's degree in commerce, economics, finance, business administration, or business analytics.
• Certified Compliance Officer (CCO) or Certified Regulatory Compliance Manager (CRCM) certification (preferred).
• Experience in regulatory compliance management and risk management.
• Proficiency in English at C2 level.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Genpactnorth_east before you apply. If we got something wrong, report this listing.