Quality Analyst, Pico - Trust & Safety

Written by the T&S Network from TikTok's posting.

Quality assurance for TikTok's emerging and AI products, including the Pico VR devices, within the GenAI and Emerging Products team. The work checks moderation quality by sampling from the online moderation queue or quality strategy, covering both in-house teams and outsourced partners, to keep the platform safe for users.

What you'd do

• Analyze errors in platform and moderation quality and feed findings back to the responsible team
• Help develop quality inspection standards and keep refining the review process and supporting systems
• Walk moderators through policy changes and hold calibration meetings so they read rules the same way
• Produce high-level and detailed Market/Site Quality Level reports
• Coordinate with Process Delivery, Policy Enforcement, and Content Ops on product safety and quality tasks

What it asks for

• Two years of experience in the content safety industry (required)
• At least one year of quality assurance experience (required)
• Proficiency in Japanese and English for work with partners in Japanese-speaking markets (required)
• Working knowledge of how ByteDance's products operate across markets (required)
• Deep understanding of VR devices, generative AI, online safety, privacy, and market and content trends (required)
• Familiarity with lifestyle content, culture, and internet usage habits in target markets (required)
• Bachelor's degree or higher (preferred)

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.