Safety Model Operations Quality Assurance Analyst - Finnish

TikTok

Location
Dublin, Ireland
Salary range
Not stated
Workplace
In office
Level
Individual contributor
Job family
Quality Assurance
Posted
Recently

The T&S Network estimates this role to be P2, Professional. We don't yet know typical pay for this level in Ireland. Most of our pay data comes from US roles. If you work in Trust & Safety in Ireland, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as P2.

Apply on TikTok

The role, in T&S terms

Written by the T&S Network from TikTok's posting.

Quality assurance for a moderation team working on Finnish-language content on a short video platform. QA owns performance monitoring and reporting for internal and external stakeholders, and clears blockers to high moderation performance within Trust & Safety.

What you'd do

  • Set SMART goals and build a best-practice QA methodology for projects, working with cross-functional teams.
  • Run regular calibration meetings to keep knowledge and quality standards consistent across stakeholders.
  • Audit moderation work daily, analyze errors, and give feedback to the teams involved.
  • Pass policy updates to teams and route policy questions between internal and external stakeholders with the Policy POC.
  • Compile and deliver performance data reports to SME and management teams.
  • Run RCA escalations through the relevant process and assess market performance gaps with proposed fixes.
  • Help build onboarding SOPs, training materials, and a training plan, and support the onboarding team.

What it asks for

  • Minimum of one year in QA, or related trust and safety or policy work, at a large tech or media firm.
  • High proficiency in Finnish, spoken and written, for communication with Finnish markets.
  • Fluent English, the working language.
  • Familiarity with the business logic of labeling and with upstream and downstream team workflows.
  • Comfort collaborating across many cross-functional partners and working through ambiguity.
  • Bachelor's degree or equivalent experience in a short video product industry (preferred)
  • Experience in content moderation, content quality, content safety, or labeling (preferred)

Worth knowing

  • Exposure to sensitive content including vulgar content, violence, pornography, and fake news.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago

About TikTok

The employer

About TikTok

Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016

Company profile

Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.

Moderation, reported

TikTok filed 37.7M moderation decisions with the European Commission for May 2026.

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Listed automatically from TikTok's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

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