Trust and Safety Associate - Child Safety - English (CL12) - Additional Languages Preferred

Location: Dublin
Salary range: Not stated
Workplace: In office
Level: Individual contributor
Job family: T&S Operations
Posted: Recently

The T&S Network estimates this role to be S4, Specialist / QA / Trainer. We don't yet know typical pay for this level in Ireland. Most of our pay data comes from US roles. If you work in Trust & Safety in Ireland, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: an unranked title at an outsourcer · asks for 18+ years.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Child safety content moderation and responsible AI work for a platform-services vendor, covering user profiles, audio, video and text on client platforms. The team is the Trust & Safety line of defense, reviewing and escalating content and testing AI systems for safety and integrity, including generative AI.

Child safety and grooming

What you'd do

Review, classify, or remove user content per client guidelines using specified tools and channels
Look into hard content cases, settle them, and pass them up to the broader T&S team
Track changing client policies and shifts in content moderation and responsible AI regulation
Build prompts that probe large language models on sensitive subjects such as health and legal guidance
Assess model responses for appropriateness, refusals, and disclaimers against client definitions
Contribute to best practices and guidelines for moderation and responsible AI governance
Manage responsible AI projects, including goals, timelines, and deliverables

What it asks for

At least three years in moderation or responsible AI governance, policy, or consulting
Bachelor's in computer science, business, or English
Proven skill at getting past safeguards on large language models and crafting effective prompts
Excellent English comprehension and communication, passing an English test
Language test in the role's relevant language
Over 18 years of age
Master's or PhD in Computer Science, AI, or related field (preferred)

Worth knowing

Exposure to graphic, violent, sexual, or egregious content, and adversarial AI scenarios
Required participation in a well-being support program for Trust & Safety staff
24/7 working hours including bank holidays, with rotations and shifts
Fixed 12-month contract with possible extension

Terms in this role

Jailbreak.: A prompt written to get an AI model to ignore its safety rules.
BPO.: Business process outsourcing: a vendor that runs work such as content review for client platforms.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago