Rapid Response Analyst (Bilingual Arabic) - Trust and Safety

Written by the T&S Network from TikTok's posting.

Coordinates TikTok's response to major global Trust & Safety incidents, with proactive sweeps for violative content and containment of high-risk content on the platform. The Rapid Response team keeps users safe by handling incidents of varying severity, and this role primarily covers escalations from the Middle East and Europe region.

What you'd do

• Lead crisis management plans for T&S incidents and run fast, effective responses to emerging threats.
• Search features for violating content and new trends before incidents grow.
• Limit high-risk material fast and fully while incidents are live.
• Analyze incident data to find risk areas and enforcement gaps, turning findings into mid-term mitigations and longer-term policy, product, and process changes.
• Build and refine incident and containment workflows, combining automation with manual review.
• Lead post-incident evaluations and update response playbooks.

What it asks for

• Bachelor's degree and 4+ years in T&S incident, risk, investigations, escalations, or crisis management, or related areas.
• Reading and writing proficiency in Arabic.
• Working knowledge of SQL for pattern and gap analysis.
• Understanding of global legal and regulatory frameworks for online safety and harm prevention.
• Ability to work in a high-tempo environment and communicate complex issues to technical and non-technical audiences.
• Experience in a technology or digital platform environment (preferred).

Worth knowing

• Possible exposure to harmful content as part of core duties, projects, incident requests, or by chance.
• Weekend availability on a rotational basis.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.