Quality & Training Team Lead, Monetization Integrity (Mandarin Speaking)

Written by the T&S Network from TikTok's posting.

Leads quality assurance for content and advertiser moderation on TikTok's monetization side, keeping high-risk content away from the platform and its advertisers at reasonable cost. The team works to make moderation outcomes consistent across automated and human review so brands can trust the ads environment. The role manages the QA analysts and specialists who audit those outcomes across markets and vendor sites.

What you'd do

• Coach and grow a group of QA analysts, holding regular one-on-ones and reviews
• Balance workload and shift schedules so QA quality holds steady in every region
• Set the overall QA plan, including how audits are sampled, calibrated, and scored
• Write and update QA standards, scoring rubrics, and procedures that match policy and business needs
• Work with Product, Policy, Operations, Training, and WFM, and speak for QA at governance meetings
• Build QA dashboards and scorecards, then analyze defect trends and root causes for systemic gaps
• Lead root cause analysis and corrective and preventative action work on recurring quality issues

What it asks for

• Bachelor's degree in Business, Risk, Engineering, or a related field
• 5+ years in risk, QA, or operations management, or a close field
• One year or more leading people or a team
• Has run QA teams for high-volume ops or content and ad moderation
• Strong expertise in risk governance, detection methods, audit sampling, calibration, and QA frameworks
• Uses data and dashboards to steer quality calls and brief leaders
• Fluent in spoken and written Mandarin

Worth knowing

• Shift coverage management is part of the role

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.