Content Quality Specialist - Japanese

TikTok

Location
Kuala Lumpur, Malaysia
Salary range
Not stated
Workplace
In office
Level
Individual contributor
Job family
Quality Assurance
Posted
Recently

The T&S Network estimates this role to be P2, Professional. We don't yet know typical pay for this level in Malaysia. Most of our pay data comes from US roles. If you work in Trust & Safety in Malaysia, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as P2.

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The role, in T&S terms

Written by the T&S Network from TikTok's posting.

Quality assurance for TikTok's safety model operations, covering labeling accuracy for automated content safety models. The team builds the Golden Sets, the ground-truth data standards used for platform safety policies, AI model evaluation and enforcement teams. The Delivery Team carries out QA reviews, root cause analyses and KPI tracking across projects.

What you'd do

  • Build and iterate Golden Sets of long-tail, high-risk and complex edge cases as ground truth.
  • Run deep-dive analyses of high-risk, heavily debated cases to find misapplication patterns.
  • Turn macro policies into executable SOPs and operational guidelines.
  • Work with Operations, Algorithm and Product teams on system gaps found through Golden Set metrics.
  • Set up daily QA mechanisms and track data metrics for the content quality framework.
  • Check quality and compliance against each project's KPIs, then send structured feedback.

What it asks for

  • Proven experience in internet Trust & Safety, QA, AI data evaluation or policy operations.
  • Strong logical reasoning and root cause analysis in ambiguous business scenarios.
  • Working knowledge of English at a professional level.
  • Japanese proficiency, required for daily liaison with the local Japan team.
  • Extreme attention to detail and consistency in standards.
  • Understanding of machine learning logic and data labeling frameworks (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago

About TikTok

The employer

About TikTok

Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016

Company profile

Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.

Moderation, reported

TikTok filed 37.7M moderation decisions with the European Commission for May 2026.

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Listed automatically from TikTok's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

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