Content Quality Specialist - German

Written by the T&S Network from TikTok's posting.

Quality assurance for the German-market content safety models and labeling work at TikTok's Safety Model Operations team, which builds and maintains the ML models behind automated harmful-content detection. The role builds golden sets of ground-truth labels for safety policy, AI model evaluation and enforcement teams, and works to tighten the feedback loop between human review and AI interception.

What you'd do

• Build and iterate golden sets, curating long-tail, high-risk and complex edge cases as ground truth.
• Run deep-dive analyses on high-risk and heavily debated cases to find misapplication patterns and risk trends.
• Turn macro policies into executable SOPs and operational guidelines.
• Carry out detailed reviews and complex root cause analyses to check labeling accuracy and consistency.
• Monitor quality performance and compliance against project KPIs and report trends and gaps.
• Work with Operations, Algorithm and Product teams to fix system weaknesses found through golden set metrics.
• Set up daily QA mechanisms and track core data metrics for the content quality framework.

What it asks for

• Proven experience in internet Trust & Safety, QA, AI data evaluation or policy operations.
• Working command of English for written and spoken cross-cultural communication.
• Required German proficiency for daily liaison with the local German team.
• Strong logical reasoning and root cause analysis on ambiguous cases.
• Extreme attention to detail and consistency in written standards.
• Background in machine learning concepts and data labeling methods (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.