ModSquad

ModSquad is a products-and-services company for customer support, trust & safety, security, and enterprise technology. It provides customer support, content moderation, trust & safety, community management, and CX consulting and software services to clients including Spotify, Vimeo, EA, Warner Bros., and the NFL. Its security offerings are the Cubeless secure workspace and Passless SSO.

ModSquad was founded in 2007 by Amy Pritchard, originally as a trust & safety and community management firm. The legal entity is ModSquad, Inc., which is privately held. It has employees in the United States, United Kingdom, Costa Rica, the Philippines, Jamaica, and Nigeria, with a distributed workforce across 90+ countries. Its operations span 55+ languages.

Its original name was Metaverse Mod Squad, which is still its name in the UK. It describes itself as a distributed company with a network of Mods around the globe.