Content Quality and Evaluation Specialist - Japanese

Written by the T&S Network from TikTok's posting.

Quality assurance for the labeling and evaluation of automated safety models inside TikTok's Safety Model Operations team, which builds and maintains the machine learning models behind Trust & Safety systems. The role covers the Japan market and sits in the SMO Delivery Team, which checks labeling accuracy and model performance across projects.

What you'd do

• Run detailed reviews and complex root cause analyses to check labeling accuracy and consistency.
• Track quality results against each project's own KPI targets.
• Spot trends, risks, and gaps in processes or guidelines.
• Send structured feedback and suggested fixes to the Central Project Team.
• Help refine workflows, tools, and evaluation methods over time.
• Help improve performance of AI models.

What it asks for

• Proven experience in internet Trust & Safety, QA, AI data evaluation, or policy operations.
• Strong logical reasoning and synthesis skills for ambiguous, cross-border business problems.
• Strong working command of English.
• Japanese proficiency for daily liaison with the local Japan team.
• Very careful, consistent work on detail and standards.
• Knowledge of machine learning logic and data labeling frameworks (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.