Content Quality and Evaluation Specialist Graduate (SMO) - 2027 Start
- Location
- Kuala Lumpur, Malaysia
- Salary range
- Not stated
- Workplace
- In office
- Level
- Individual contributor
- Job family
- Quality Assurance
- Posted
- Recently
The T&S Network estimates this role to be P1, Junior / Specialist. We don't yet know typical pay for this level in Malaysia. Most of our pay data comes from US roles. If you work in Trust & Safety in Malaysia, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.
Why this level
Estimated from the posting rather than stated by the employer: an early-career or graduate seat · the title reads as P2.
The role, in T&S terms
Written by the T&S Network from TikTok's posting.
Sets and enforces quality standards for multilingual, multimodal data used both in TikTok's content governance and in training and evaluating AI and large language models. The team is the AI Data Service & Operations group behind TikTok's international products, covering safety and non-safety domains. The role acts as the quality gate for AI training and evaluation data.
What you'd do
- Help build and refine the quality benchmarks, decision rules, and pass criteria used for LLM training and evaluation.
- Review and adjudicate data outputs against standards, flag issues, and close the loop on corrections.
- Work through complex, ambiguous, and edge cases and turn conclusions into reusable judgment rules.
- Track quality metrics, find root causes, and drive improvements in production processes.
What it asks for
- Excellent English reading, writing, listening, and speaking, with comprehension of English video and text; IELTS 7.5 or TOEFL 105 or equivalent.
- Skill applying complex guidelines or policies in writing-focused work, with some experience assessing qualitative content.
- Proficiency in Excel and common data tools.
- Hands-on use of mainstream LLM products and a basic understanding of AI capability limits (preferred).
- Background in writing or applying content policy, operational guidelines, or enforcement workflows (preferred).
Worth knowing
- Graduate role with a required onboarding date by the end of the year.
Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.
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Still listed 14 hours ago
About TikTok

The employer
About TikTok
Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016
Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.
Moderation, reported
TikTok filed 37.7M moderation decisions with the European Commission for May 2026.
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