Content Moderator (Japanese Speaker)

Written by the T&S Network from Concentrix's posting.

Content moderation for a user-generated content platform, reviewing user-submitted posts against community guidelines and platform policies. The work includes removing violations, investigating user reports, and tracking new harmful material and online behaviors as they emerge.

What you'd do

• Review user-submitted content against platform policies and community guidelines.
• Apply policies fairly and consistently across reviewed content.
• Take down content that breaks platform rules.
• Investigate user reports about potentially inappropriate content and help resolve them.
• Watch for shifts in online content trends, such as new harmful material and emerging behaviors.

What it asks for

• Native-level Japanese comprehension and communication skills.
• English at B1 level.
• A bachelor's degree is not required, as candidates from any field are considered.
• Strong attention to detail and critical thinking.
• Effective communication skills.
• Ability to make objective decisions free from personal bias while following client policies.
• Professionalism handling sensitive content.

Worth knowing

• Rotational 24/7 shifts with days off, five working days per week.
• Must be flexible to work weekends and public holidays.
• Work is with an outsourcing firm serving a client's platform.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Concentrixnorth_east before you apply. If we got something wrong, report this listing.