Specialist - T&S - Training Quality & Policy 4A

Written by the T&S Network from Genpact's posting.

Content creation and publishing work for websites, blogs and social channels, with a focus on consistent brand voice and engagement. The posting frames the role within a Trust & Safety training quality and policy team but describes marketing-style content duties and sets no harm area.

What you'd do

• Create, edit and publish content across websites, blogs and social media platforms.
• Build and run content strategies aimed at user engagement and business goals.
• Manage content calendars and workflows so digital content ships on time.
• Run regular content audits and analyze performance metrics to recommend optimizations.
• Work with cross-functional teams to align content with brand messaging and audience needs.
• Report back on how content performs and how audiences respond to it.

What it asks for

• Bachelor's or master's degree in commerce, economics, finance, business administration or business analytics.
• Advanced English proficiency at C1 level.
• Skills in content management, content strategy and digital content creation.
• Experience with data analytics and statistical models.
• Quality assurance and quality management skills.
• Certified Compliance Officer or Certified Regulatory Compliance Manager credential (preferred).

Worth knowing

• Night shift schedule (India).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Genpactnorth_east before you apply. If we got something wrong, report this listing.