Payments & Commercial Abuse Analyst

Written by the T&S Network from Adobe's posting.

Investigates payment fraud, commercial abuse, and monetization risk across Adobe's commerce ecosystem, including unauthorized resale and misuse of Adobe products and services. The team detects abuse patterns, builds scalable mitigations, and delivers intelligence meant to protect revenue while limiting friction for legitimate customers.

• Fraud and scams

What you'd do

• Investigate payment fraud, account misuse, and commercial abuse schemes such as chargeback and refund abuse.
• Investigate unauthorized resale and unauthorized distribution or commercialization of Adobe products.
• Analyze transactions, subscription usage, and account relationships to find suspicious patterns and root causes.
• Decide on mitigation, enforcement, or policy steps using risk assessments of escalated and high-risk cases.
• Use SQL and analytical tools to validate hypotheses and surface fraud trends.
• Turn investigative findings into detection signals, decisioning logic, and operational controls.
• Work with data science, engineering, and AI groups to define abuse indicators and refine models using investigator input.

What it asks for

• Experience with SQL or SPL and data analysis for investigations (required).
• Working knowledge of payment and commerce risk, including chargebacks, friendly fraud, affiliate abuse, and subscription fraud (required).
• Experience identifying risk signals and translating findings into detection or enforcement strategies (required).
• Exceptional written and verbal communication for translating findings into recommendations (required).
• Experience in payments risk, fraud investigations, abuse prevention, or trust and safety operations (preferred).
• Knowledge of machine learning, risk modeling, or AI-enabled abuse trends (preferred).

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