Intel Collection Associate | Trust & Safety (Geopolitical) - Support Taiwan Market

Location: Kuala Lumpur
Salary range: Not stated
Workplace: In office
Level: Individual contributor
Job family: T&S Operations
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Malaysia. Most of our pay data comes from US roles. If you work in Trust & Safety in Malaysia, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: an unranked title at an outsourcer.

Apply on Accenture

The role, in T&S terms

Written by the T&S Network from Accenture's posting.

Open-source intelligence collection for Trust & Safety's geopolitical work, watching for product abuse and early warning signals tied to Taiwan's local context and global events. The role supports a client's platform and sits within the team that monitors emerging risks and user threats.

What you'd do

Search the internet daily for potentially damaging issues and user risks.
Log leads found through open-source intelligence so stakeholders can act on them.
Monitor developing situations and share up-to-date information across functions.
Work with analysts on topics and keywords to give early warning on current events and trends.
Keep up with team process updates and acknowledge them.

What it asks for

Bachelor's degree, with a preference for majors like political science, journalism, or international relations.
Native-level or fully fluent Mandarin in speaking, writing, and reading, plus fluent English.
Strong written and verbal communication with cross-functional and senior stakeholders.
Ability to stay calm and function well in urgent, developing situations.
Comfort juggling multiple projects at once.
Grasp of world affairs and how geopolitical events could affect a multinational firm (preferred).
Working knowledge of Taiwan's media scene, online spaces, and cultural trends (preferred).

Worth knowing

Client-facing role with a vendor serving a client's platform.

Terms in this role

OSINT.: Open-source intelligence: investigating with publicly available information, such as social media, public records, archived pages and imagery.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Accenture before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago