Content Quality Specialist - Thai

Written by the T&S Network from TikTok's posting.

Quality assurance for content safety labeling in TikTok's Safety Model Operations team, covering the Thai market. The team builds and maintains machine learning models and operational processes that identify harmful content across regions. The role sits in the SMO Delivery Team, which checks labeling accuracy and feeds improvements back to the central project team.

What you'd do

• Build and iterate Golden Sets of ground-truth labels, including long-tail, high-risk and complex edge cases.
• Run deep-dive reviews and complex root cause analyses on high-risk, heavily debated safety cases.
• Translate macro safety policies into executable SOPs and operational guidelines.
• Monitor how well each project meets its own quality targets and compliance measures.
• Work with Operations, Algorithm and Product teams to close gaps between human review and AI interception.
• Set up daily quality assurance mechanisms and track data metrics for accuracy and efficiency.

What it asks for

• Proven experience in internet Trust & Safety, QA, AI data evaluation or policy operations.
• Working command of business English, spoken and written.
• Thai proficiency, required for daily liaison with the local Thai team.
• Strong logical reasoning and ability to work through ambiguous cases to root causes.
• Extreme attention to detail and consistency in standards.
• Understanding of how machine learning models reason and how labeling schemes are built (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.