Content Quality Specialist - Tagalog

TikTok

Location
Kuala Lumpur, Malaysia
Salary range
Not stated
Workplace
In office
Level
Individual contributor
Job family
Quality Assurance
Posted
Recently

The T&S Network estimates this role to be P2, Professional. We don't yet know typical pay for this level in Malaysia. Most of our pay data comes from US roles. If you work in Trust & Safety in Malaysia, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as P2.

Apply on TikTok

The role, in T&S terms

Written by the T&S Network from TikTok's posting.

Quality assurance for the content safety data behind TikTok's automated safety models. The work builds and maintains Golden Sets of ground-truth labels, reviews high-risk and debated cases, and checks labeling accuracy and consistency. The Safety Model Operations team, which builds and maintains the ML models and processes behind Trust & Safety systems, houses this Delivery Team.

What you'd do

  • Build and iterate Golden Sets of high-risk, long-tail and edge-case content as ground truth.
  • Run deep-dive analyses on debated safety cases to find misapplication patterns and risk trends.
  • Turn macro policies into executable SOPs and operational guidelines.
  • Work with Operations, Algorithm and Product teams to find gaps in human review and AI interception.
  • Set up daily QA mechanisms and track data accuracy and operational efficiency metrics.
  • Monitor quality against project KPIs and give structured feedback to the Central Project Team.

What it asks for

  • Proven experience in internet Trust & Safety, QA, AI data evaluation or policy operations.
  • Strong logical reasoning and ability to find root causes in ambiguous scenarios.
  • Professional working proficiency in English, with strong written and verbal communication.
  • Tagalog proficiency, required for daily liaison with the Philippine local team.
  • Some grasp of how machine learning models reason and how labeled training data is structured (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago

About TikTok

The employer

About TikTok

Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016

Company profile

Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.

Moderation, reported

TikTok filed 37.7M moderation decisions with the European Commission for May 2026.

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Listed automatically from TikTok's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

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