Content Quality Specialist - Portuguese

Written by the T&S Network from TikTok's posting.

Quality assurance for TikTok's safety model operations, covering labeling accuracy for automated content safety systems. The work centers on building Golden Sets of ground-truth data for platform safety policies, AI model evaluation, and enforcement teams. The Delivery Team sits within the Safety Model Operations team, which maintains machine learning models supporting Trust & Safety systems.

What you'd do

• Build and iterate Golden Sets of high-risk and complex edge cases used as ground truth.
• Conduct detailed reviews and complex root cause analyses to check labeling accuracy and consistency.
• Analyze highly debated safety cases to find misapplication patterns and risk trends.
• Turn macro policies into executable SOPs and operational guidelines.
• Work with Operations, Algorithm, Product and global teams to fix gaps in human review and AI interception.
• Track quality metrics against project KPIs and run daily QA mechanisms.

What it asks for

• Proven experience in internet Trust & Safety, QA, AI data evaluation, or policy operations.
• Working command of English for written and verbal cross-border communication.
• Portuguese proficiency for daily liaison with the local Portuguese team.
• Strong logical reasoning and root cause analysis on ambiguous cases.
• Extreme attention to detail and consistency in written standards.
• Understanding of how machine learning models learn and how labeled data is structured (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.