Content Quality Specialist - Italian

Written by the T&S Network from TikTok's posting.

Quality assurance for TikTok's automated and human content safety labeling, owned by the Safety Model Operations delivery team. The work builds and maintains Golden Sets, the ground-truth data used for platform safety policies, AI model evaluation and enforcement teams, and tightens the loop between human review and AI interception.

What you'd do

• Build and iterate Golden Sets, curating long-tail, high-risk and complex edge cases as ground truth.
• Run deep-dive analyses of high-risk, heavily debated cases to find misapplication patterns and risk trends.
• Turn macro safety policies into executable SOPs and operational guidelines.
• Carry out detailed reviews and complex root cause analyses to check labeling accuracy and consistency.
• Work with Operations, Algorithm and Product teams to fix system gaps found through Golden Set metrics.
• Set up daily QA mechanisms and track data metrics to improve accuracy and operational efficiency.

What it asks for

• Proven experience in internet Trust & Safety, QA, AI data evaluation or policy operations.
• Working command of English for written and spoken cross-border communication.
• Italian proficiency, required for daily liaison with the local Italian team.
• Strong logical reasoning and ability to find root causes in ambiguous scenarios.
• Extreme attention to detail and consistency in written and verbal communication.
• Grounding in how machine learning models work and in data labeling frameworks (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.