Content Moderation - Bilingual Italian/English

Location: Thessaloniki, Greece
Salary range: Not stated
Workplace: In office
Level: Agent or moderator
Job family: Content Moderation
Posted: Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Greece. Most of our pay data comes from US roles. If you work in Trust & Safety in Greece, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels

Why this level

Estimated from the posting rather than stated by the employer: the title reads as S2.

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The role, in T&S terms

Written by the T&S Network from TaskUs's posting.

Content moderation for a social media platform's apps, reviewing and scoring videos, news stories, pictures, political ads and profiles against the client's policies. The role covers Italian-language content, and the posting says the team handles disturbing material such as child exploitation, animal torture, gang violence, murder and hate speech.

What you'd do

Review videos, news stories, still pictures, political ads and social media profiles on a computer each day.
Apply the client's content policy and handling procedures consistently to each item.
Monitor user reports of abuse on the site and escalate changes that affect performance or KPIs.
Follow security and confidentiality measures and attend wellness coaching and wellness groups.

What it asks for

High school diploma or equivalent.
Fluent reading, speaking and writing in English and Italian.
Strong interpersonal and verbal and written communication skills.

Worth knowing

Exposure to graphic and disturbing content, including child exploitation and abuse, murder and violence, is unavoidable.
Employer may reassign content moderators to other projects based on staffing needs and performance.
Work is for an outsourcing provider serving a social media client.

Terms in this role

BPO.: Business process outsourcing: a vendor that runs work such as content review for client platforms.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TaskUs before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago