Product Operations Manager (Child Safety) - Teen Experience (San Jose)
- Location
- San Jose, United States of America
- Salary range
- USD $108,000 – $208,800 base
- Workplace
- In office
- Level
- Manager
- Job family
- T&S Operations
- Posted
- Recently
The T&S Network estimates this role to be M3, Manager. The typical base salary for that level in Scaled Ops & Moderation is $150k to $220k at an employer this size in the San Francisco Bay Area. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.
Why this level
Estimated from the posting rather than stated by the employer: the posting states the level in its title · the title reads as M3 · asks for 3+ years · posts $108k to $209k base at a company over 5,000 in the San Francisco Bay Area.
The role, in T&S terms
Written by the T&S Network from TikTok's posting.
Product operations for CSAM detection, reporting and prevention on TikTok's platforms, sitting in a team that builds proactive, scalable safety systems to protect minors and teens using AI and multimodal tools. The team works with Policy, Legal, Algorithm and Engineering to turn regulatory and safety requirements into product solutions.
What you'd do
- Run CSAM detection and removal from start to finish, keeping cases moving on time.
- Monitor key metrics and incident trends and drive data-informed changes to workflows and tooling.
- Develop and optimize SOPs, escalation frameworks and automation to improve operational efficiency.
- Partner with Product, Engineering, Legal and Trust & Safety teams to assess risk and support incident response.
What it asks for
- Bachelor's degree or above.
- 3+ years in Trust & Safety, product operations or content moderation.
- Working knowledge of CSAM rules and industry practice.
- Strong analytical, communication and problem-solving skills.
- Ability to handle sensitive and high-impact content professionally.
- Background at tech platforms or social media companies (preferred).
- Direct experience in CSAM or related T&S operations (preferred).
Worth knowing
- Works with sensitive, high-impact content.
Terms in this role
- CSAM.
- Child sexual abuse material: images or video of the sexual abuse of children. Illegal to make, share or possess in nearly every country.
Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.
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Still listed 14 hours ago
About TikTok
The employer
About TikTok
Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016
Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.
Moderation, reported
TikTok filed 37.7M moderation decisions with the European Commission for May 2026.
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