Policy Manager, Search - Trust and Safety

Written by the T&S Network from TikTok's posting.

Writes and maintains safety and editorial policies for TikTok's Search products, covering indexing, ranking and AI features such as AI Overviews and snippets. The team works to keep search results defensible, clear and consistently enforced as the search suite grows, with the job focused on risk assessment before and after launches.

What you'd do

• Anticipate product and content safety risks ahead of new Search launches and features.
• Run pre-launch impact assessments to find and reduce real-world product harms.
• Author and maintain policies for search indexing, ranking and AI features.
• Work with PMs and ML engineers to build policy logic into ranking and automated moderation models.
• Close policy gaps raised by generative AI, LLMs and changing user query behavior.
• Design benchmarks and evaluation suites for enforcement accuracy, false positives and algorithmic bias.
• Make the final policy call on urgent search escalations during breaking news and crises.

What it asks for

• Experience drafting or enforcing policies for LLMs, retrieval-augmented generation or multimodal search.
• Ability to read PRDs and turn policy into product requirements and roadmap deliverables.
• Track record weighing free expression, user safety and product quality in ambiguous trade-offs.
• Capacity to analyze enforcement data and policy impact metrics on your own.
• Strong written policy drafting and executive presentation skills.
• Understanding of search architecture, information retrieval or ranking (preferred)

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.