Content Moderation Advisor - Ryiadh

Concentrix

Location
SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,
Salary range
Not stated
Workplace
In office
Level
Agent or moderator
Job family
Content Moderation
Posted
Recently

The T&S Network estimates this role to be S2, Agent / Moderator. We don't yet know typical pay for this level in Saudi Arabia. Most of our pay data comes from US roles. If you work in Trust & Safety in Saudi Arabia, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as S2.

Apply on Concentrix

The role, in T&S terms

Written by the T&S Network from Concentrix's posting.

Content moderation work for a client's platform, where the advisor checks posted content and accounts against the client's policies and sorts them into the correct categories, removing anything illegal. Posts are reviewed as text, images, video and whole accounts, and reported accounts are checked for sensitive content and policy violations.

What you'd do

  • Evaluate online content against the applicable policies and procedures.
  • Review reported accounts for sensitive content and confirm whether any policy violations exist.
  • Review images, videos, accounts and text against policies, guidelines and regulatory requirements.
  • Handle sensitive or explicit content as part of the daily queue.
  • Escalate client policy violations using internal tools when needed.
  • Maintain high quality on every case handled.
  • Meet monthly KPIs, including productivity, within daily workflow.

What it asks for

  • 0 to 2 years of experience in a related field.
  • Bachelor's degree or diploma in any suitable discipline.
  • Basic to intermediate English.
  • Basic knowledge of Microsoft Office.

Worth knowing

  • Daily handling of sensitive or explicit content.
  • Shift work including weekends and public holidays.
  • Work from the office.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Concentrix before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago

About Concentrix

The employer

About Concentrix

Vendors and BPOs · Newark, CA · More than 100,000 people · Founded 2004

Company profile

Global outsourcer providing customer support and content moderation teams.

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Listed automatically from Concentrix's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

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