AI Agent Operations Specialist (Model Data Operations) - TikTok Platform Safety

TikTok

Location
Singapore
Salary range
Not stated
Workplace
In office
Level
Individual contributor
Job family
T&S Operations
Posted
Recently

The T&S Network estimates this role to be P1, Junior / Specialist. We don't yet know typical pay for this level in Singapore. Most of our pay data comes from US roles. If you work in Trust & Safety in Singapore, add your pay to help others. Key skills at this level: reads queue health from the metrics and knows which ones lie, balances accuracy, throughput and wellbeing as one problem, and runs a shift against demand that spikes without warning.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: asks for 1+ years · the title reads as P2.

Apply on TikTok

The role, in T&S terms

Written by the T&S Network from TikTok's posting.

Prompt engineering and operations for an LLM-based agent that evaluates TikTok content for safety risks. The work covers writing and tuning prompts, maintaining few-shot samples, and analyzing missed and wrongly removed content. It sits in the Platform Responsibility team, which is building AI-driven risk detection and governance.

What you'd do

  • Write and debug prompts for specific risk scenarios and maintain the prompt version library.
  • Filter and maintain few-shot examples, including recent underground industry variants and edge cases.
  • Analyze false negatives and false positives to find whether prompts, samples, or policy caused the error.
  • Quickly adjust interception prompts when public opinion events or new attack types emerge, then make lasting changes in post-event review.
  • Maintain the external knowledge base for the RAG system covering political, current affairs, and person-related risks.
  • Monitor metrics daily, produce daily and weekly reports, and investigate abnormal fluctuations.

What it asks for

  • A bachelor's or higher, plus at least a year in risk control, strategy ops, search suggestion work, or AI product ops.
  • Deep understanding of the content safety business.
  • Hands-on prompt work with LLMs, with a record of lifting model results by tuning context, persona, and examples.
  • Strong data analysis skills for spotting strategy issues from metric changes.
  • Skill at winning over stakeholders when things are moving fast and unclear (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago

About TikTok

The employer

About TikTok

Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016

Company profile

Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.

Moderation, reported

TikTok filed 37.7M moderation decisions with the European Commission for May 2026.

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Listed automatically from TikTok's public job board. Applications go to the employer. The T&S Network isn't involved in hiring for this job.

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