Wellbeing Program Coordinator (APAC), Trust & Safety

Written by the T&S Network from TikTok's posting.

Wellbeing operations role for in-house Trust & Safety teams in APAC, designing and running mental health and wellbeing programs for staff who handle potentially harmful content. The Global Wellbeing team sets the global framework, and this role adapts it to site-level needs and coordinates with outsourced partners.

What you'd do

• Run wellbeing initiatives, track participation, and produce health reports for APAC Trust & Safety sites
• Recommend tailored wellbeing interventions to internal and external stakeholders based on site feedback, visits, and data
• Set and monitor wellbeing productivity targets and workload assignments for vendor clinicians
• Deliver psychoeducational training on mental health topics to leaders and frontline teams
• Attend site business reviews, stakeholder meetings, and wellbeing engagements with outsourced partners
• Evaluate wellbeing strategy effectiveness and adjust programming as needed
• Check site wellbeing programming against country or regional legal and regulatory standards and statements of work

What it asks for

• Post-graduate degree or equivalent in health psychology, behavioural science, or a related health behaviour field
• Three or more years running evidence-based wellbeing programs inside a company
• Working grasp of how business operations are measured and organized
• Strong analytical skills for interpreting data and making data-driven decisions
• Experience consulting on complex topics in a business environment
• Skill at winning over stakeholders at every level of the organization
• Strong project management across multiple concurrent initiatives

Worth knowing

• Work involves staff who handle potentially harmful content
• Coordination with outsourced vendor clinicians and partners
• Travel up to 20% required

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikToknorth_east before you apply. If we got something wrong, report this listing.